how about you

New Patients

Your First Visit

When you arrive for your first visit, please be prepared to complete all insurance and health information forms that will allow us to begin your dental treatment. We will ask you to fill out several forms online. This will help get you acquainted with our office.

Your initial exam will last approximately one hour. During your comprehensive exam we will conduct an oral cancer screening, develop a proposed treatment plan and discuss any dental problems or concerns you may have. In some cases, we will also clean your teeth on this visit at which time oral hygiene instruction will be provided.

Financial

Your treatment plan will include a breakdown of all applicable fees, and we will inform you of all costs before treatment is administered. Deductibles, co-payments and balances beyond insurance coverage are due at the time of service. We offer the following payment options to accommodate your financial needs:

  •  Cash and personal checks
  •  Visa, MasterCard and American Express
  •  Financing through Citi Health Card for up to 18 months no interest or finance charges.
  • Financing through Care Credit™ for multiple financing options
  •  Discounts for payment in full at the start of treatment and for senior citizens.

If special arrangements are needed, please talk to our office manager prior to receiving service.

Insurance

Our office is committed to helping you maximize your insurance benefits. As it is, insurance policies vary and we can only estimate your coverage in good faith, but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment, however, you are personally responsible for your account and we encourage you to contact us if your policy has not paid within 30 days. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

We are a preferred provider for Regence BCBS, ODS Premier, Ameritas, Dentemax, The Standard, Cigna Radius, Principal, United Concordia, and work with most insurance carriers. We will fully attempt to help you receive full insurance benefits.